Terms of Service

1. Overview

Welcome to Amour by Diksha. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions.

2. Products and Services

Our products (handcrafted candles and crochet bouquets) are made to order. We have made every effort to display as accurately as possible the colors and images of our products. However, due to the handmade nature, slight variations may occur.

3. Pricing and Payments

All product prices are listed in Indian Rupees (INR, ₹) and are inclusive of all applicable taxes. Standard shipping is flat ₹79 across India, with free shipping provided on all orders of ₹999 and above.

We accept secure payments through major payment methods including UPI (Google Pay, PhonePe, Paytm, BHIM) and Net Banking.

4. Returns and Refunds

Please review our Return & Refund Policy for detailed information regarding order cancellations, transit damages, zero restocking fees, and our 5–7 day refund process.

5. Shipping & Delivery

Please review our Shipping Policy for details on processing times (1–2 business days), transit times (3–5 business days), and verified courier partners.

6. Business Contact Information

Questions about the Terms of Service, order fulfillment, or business inquiries should be sent to us at:

• Brand / Legal Name: Amour by Diksha
• Email: amourbydiksha@gmail.com
• Customer Support Phone/WhatsApp: +91 8534857500
• Operating Address: Shubham Apartments, Block C, Sector 52, Noida, Uttar Pradesh 201301, India
• Customer Service Hours: Monday – Saturday: 10:00 AM – 11:00 PM IST